Return policy

If you would like to exchange a product or return it within the return period, you can request it here. According to our terms and conditions return costs must be borne by the end customer. We therefore do not provide a return label, automatically. An exception applies if the value of the goods you keep is over 60€. In this case we will send you a free return label.

Please return your goods in any case to the following address: happy camel, Wirichsbongardstraße 12, 52062 Aachen, Germany 

After receiving the goods, we will transfer the invoice amount back to you within 7 working days.  You can find more information in our terms and conditions.

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